Privacy policy

Privacy Policy of Apogee Mall

Last Updated: July 15, 2025

Apogee Mall operates this online store and website, including all information, content, features, tools, products, and related services to provide a curated shopping experience for you as a customer (“Services”).

This Privacy Policy explains how we collect, use, and disclose your personal data when you visit, use, make purchases from, or engage in any other transactions with Apogee Mall or communicate with us through any means. If there is a conflict between our Terms of Service and this Privacy Policy regarding personal data handling, this Privacy Policy shall prevail.

Please read this Privacy Policy carefully. By accessing or using any of our services, you acknowledge that you have read, understood, and agreed to the practices described herein.

Personal Data We Collect or Process

“Personal Data” refers to any information that can identify you directly or indirectly. It does not include data that has been anonymized to prevent identification. We may collect the following types of personal data:

  • Contact details (name, address, phone number, email)
  • Financial information (payment details, credit card data)
  • Account information (username, password, preferences)
  • Order and transaction records
  • Communications with our customer support team
  • Device information (IP address, browser type, operating system)
  • Website usage behavior and interactions with our services

Sources of Personal Data

We may collect your personal data from the following sources:

  • Information you provide directly to us
  • Automatically collected information during your use of our services
  • Data from third-party service providers operating on our behalf (e.g., web hosting, payment processing, delivery platforms)
  • Data from our business partners or external platforms

How We Use Your Personal Data

We may use your data for the following purposes:

  • To provide and improve our services and your user experience
  • To process payments and deliveries
  • To communicate with you, send updates, and provide customer support
  • For marketing and promotional purposes (opt-out available at any time)
  • To prevent fraud and ensure the security of our services
  • To comply with legal obligations or governmental requests

Disclosure of Your Data

We may disclose your personal data to third parties only when necessary, such as:

  • Technical service providers (e.g., payment gateways, logistics companies)
  • Marketing and analytics partners (only within lawful scope)
  • Governmental authorities (when required by law)
  • In the context of business mergers, acquisitions, or asset transfers

We do not sell your personal data to any third party.

Children’s Data

Our services are not intended for children under the legal age of consent. If we become aware that we have unintentionally collected personal data from a child under the age of 16, we will delete it promptly.

Data Security and Retention

We implement reasonable security measures to protect your data. However, no system is 100% secure. We recommend avoiding the transmission of sensitive data over unsecured channels.

We retain your data for as long as necessary based on the following:

  • To provide our services
  • To comply with applicable laws
  • To handle disputes and protect our legal rights

Your Rights

Depending on the applicable laws, you may have the following rights:

  • To access / update / delete your personal data
  • To object to or restrict certain data processing activities
  • To withdraw your consent (if processing is based on consent)
  • To opt-out of targeted marketing
  • To file a complaint with a data protection authority

Cross-Border Data Transfers

Your data may be transferred to other countries. In such cases, we will follow recognized legal mechanisms, such as the European Union’s Standard Contractual Clauses (EU SCCs), to ensure appropriate safeguards are in place.

Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. The “Last Updated” date at the top of the policy will always indicate the most recent version.

Contact Apogee Mall

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: overseasales@apogee.co.th
  • Address: 1278 Soi Phatthanakan 34 Phatthanakan Road, Suan Luang Subdistrict, Suan Luang District, Bangkok 10250